Questline Digital is a leading marketing and technology agency specializing in customer engagement solutions for utility companies nationwide. Founded in 1991 as Tech Resources and rebranded as Questline Digital, we have over 30 years of experience helping energy and water providers build stronger relationships with their customers.

Today, we employ 32 full-time professionals and offer a comprehensive suite of services, including content-rich marketing programs, multichannel creative campaigns, and integrated technology solutions through our Engage™ platform, which supports video, interactive content, social media, SMS, and email newsletters in 134 languages.

Our approach combines proactive, data-driven communication strategies with personalized content to inspire customer action and improve program participation. By leveraging analytics and behavioral insights, we help utilities deliver the right message at the right time—maximizing engagement and driving measurable results.

In 2023, Questline Digital joined the Harris Utilities Group, expanding our reach and integrating our proven engagement strategies with Harris’ industry-leading platforms. Our mission remains the same: to deliver measurable results and improve the customer experience through best-in-class content, custom marketing campaigns, and digital channel expertise.